Terms & Conditions

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 2:00 PM

Late Check-out Fees: €25.00

Late check-out (after 11:00 AM and before 2:00 PM) may result in a fee.

Property and Cancelation Policies :

Standard Rate

Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to save any misunderstanding we would be grateful if you can observe the following:

If the guest cancels more than 2 days in advance, the total amount of the reservation will be refunded.
If the guest cancels less than 2 days in advance, the 30% prepayment is non-refundable.
If the guest arrives and decides to leave early, the nights not spent 24 hours after the cancellation occurs are 50% refunded.
In case of a no-show, the total price of the reservation will be charged and is non- refundable.
There is only one way in which we can acknowledge cancellation of the guest’s reservation; the guest must send a cancellation request stating the reservation number via email to the following address: hotel@tauruscuijk.nl
All cancellations are confirmed via email immediately after the reservation has been canceled.

Non-Refundable Rate

The total price of the reservation will be charged right away after booking and is non-refundable.

Terms and Conditions

Prices and Taxes
The Standard Booking price includes the following:

All taxes
Utilities (water, gas and electricity)
Internet and Cable TV usage
Towels, bed linen
Cleaning before and after your stay
All room amenities and facilities as mentioned on our website pages and in our correspondence

Important:
When you make a reservation, you are booking a roomtype (not a specific room). Each roomtype includes similar rooms of similar size and equipment, however, interior design can be different. Reservations can only be taken and confirmed by making an advance payment of 100% with Non-refundable of the full amount. This can be paid using debit and credit cards, bank transfer and PayPal (online). We will process your booking within 24 hours of receiving your request. Please note, your booking has not been made or verified until you receive a confirmation email from hotel@tauruscuijk.nl.

Extending your stay:
After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive.

If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar apartment should this be necessary.

Children:
One child under 2 years old stays free of charge. Older children will be treated as an adult

Pets:
Are we pet friendly? For dogs yes!! A maximum of two dogs are allowed per room. € 10,- charge per night is applicable. Just make sure your furry friends do their business in the designated area and stay on a leash when outside the room. No rogue poppers. Pets cannot be left unattended in rooms at any time. Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file. Any funds remaining from the pre-authorized amount will be released after check-out and, dependent upon your bank’s policy, will reflect on your account within 10 business days.

Room Policy:
We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The hotel allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. Sing your heart out and have passionate conversation all day long, but from 11:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).

Parking Policy:
Vacations should be stress-free and for that reason, you get to park right in front of your room (or super close). By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property. But guess what? We’ve got state-of-the-art surveillance cameras watching over the parking lot so, should anything seem amiss, let us know, and we’ll check out the footage. And if you plan on leaving your car in our parking lot for a while, not a problem, just let us know, as we reserve the right to tow vehicles.

Minimum age Policy:
All guests must be 18 years or older to confirm guestroom accommodations at Hotel Taurus. A valid photo ID must be presented at the time of check in for age verification.

Alcohol Policy:
The good news? We have a bar! This means, by law, we can’t allow any alcohol to be brought onto the property. To uphold this law, we require all beverages on the property, including the terras, be purchased through the hotel, with the exception of transparent, see-through water bottles. Guests must purchase beer and wine in the bar area – then, if you'd like, you can head back to your room to enjoy. Cheers!

Room Cleaning Policy:
Room refreshes will be offered during stays. If you wouldn't like to be disturbed, please hang the do not disturb hanger at the door.

Weapon Policy:
No weapons allowed in and around the hotel

Guest safety Policy:
As part of our commitment to guest safety, employees will not disclose the identity, room number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from.Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the facilities. If you use facilities, you do so at your own risk.